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INTELLIGENCE
Community
Information Networking
Competitive Intelligence Projects
Competitive Community Information Networking (CCIN)
Trade Show and Conference Intelligence Operations
Government
Intelligence Operations
Terrorism Surveillance Detection
Community
Early Warning of Terrorism
Terrorism Liaison Officer
Infrastructure Liaison Officer
Community Information Networking
Initially
developed in the Fall of 2002, Community Information Networking is a
benchmark human information networking system involving training and
management focused on organizations with jurisdictional authority and a
responsibility for public safety.
It is currently a key component of the curriculum for California
Peace Officer Standards and Training (POST) sponsored Terrorism Liaison Officer
certification course, and certified by POST, and also the California
Specialized Training Institute (CSTI) Terrorism II course. It is designed for law
enforcement, fire, health, intelligence specialists and investigators that
need to effectively network within their community or key segment(s) of
that community in order to develop indications and warning of potential
threats and suspicious behavior.
It addresses many of the domestic “human intelligence” shortcomings
found in the best selling 2004 9-11
Commission Report. CIN
provides the critical intelligence tools for highly effective community
policing, but oriented towards the threats posed by terrorism and
terrorist groups. It is not a
program of developing or using confidential informants or spies, but
instead community-oriented networking with people like the best practices
often found in business, industry and small-town policing. It is an
integrated, and very much interagency and multi-disciplinary, approach
that fits into the larger Homeland Security intelligence architecture
providing that crucial human intelligence input from the local community,
noted as tragically lacking in the past. Currently, CIN is taught in blocks
of 8 or12 hours, and covers topics that include training in cross-cultural
communications, behavior assessment, detecting deception, transnational
terrorist networks and support, community information flows,
conversational intelligence skills and incorporates scenario-based
‘wargaming’ for practical application.
Competitive Intelligence Projects
Businesses will
routinely have intelligence needs that either cannot be done in-house, or
are more effective done through outsourcing. Big projects, especially involving
extensive primary or secondary research, may easily exceed organic
resources. KIPP, and its
network of strategic partners, can provide critical services or
augmentation needed for a variety of competitive intelligence projects
that may involve Prioritization and Direction, Collection, Fusion and
Synthesis, Analysis, Dissemination, Utilization, and Feedback support or
process improvement consulting.
Many times, intelligence projects will find that effectively
engaging senior management into the process is major hurdle, and KIPP
provides subject matter expertise in how this can be done while also truly
being an outside consultant helping to overcome so many of the corporate
culture issues that too often hinders progress within a company. KIPP has a long history developing
and managing leading edge intelligence programs, and can help your firm in
variety of ways from building an operation from scratch to significantly
improving the return on investment of a current operation. KIPP also can provide leading
experts in competitive intelligence as needed, and has an array of
training courses in competitive intelligence functional areas that can
transform you CI shop from an also run to best in class.
Competitive Community Information Networking
(CCIN)
Amalgamating
best practices from business or competitive intelligence community,
community policing practices and the government intelligence community, KIPP has co-developed a process of developing and managing a human source
network through a business sector or industry ideally suited for the
asymmetric challenges of maintaining situational awareness in the global
marketplace and information age.
Placing key human intelligence sources across all direct and
indirect competitors and influencers on the value chain, CCIN maximizes
return on investment by significantly reducing calculative strategic risk.
Applying an array of lessons learned, KIPP’s unique CCIN approach provides
its clients important tools that keep this process both ethical and legal,
while dramatically enhancing market indications and warning of competitive
change to permit effect planning, strategizing and mitigation of threats
or opportunities.
Trade Show and Conference Intelligence Operat
Companies and public
agencies spend a great deal of money annually on trade shows and
conferences. When all the
normal costs are added up such as registration fees, travel and time away
from the office, the investment is substantial, especially so if it also
involves running a booth or other promotional activities. However, too
many managers find the traditional approach to be too unstructured (or
ill-prepared). Conference
goals and objectives may not match operational or strategic
objectives. The less
organized and prepared manner in which this is done minimizes the
opportunity of achieving the real return on investment, the reason your
company sent a team. The
essential value of a conference or trade show is twofold, gathering
valuable information and influencing key people (i.e., such as buyers,
suppliers, distributors or vendors).
Ironically, companies rarely invest on preparing their team of
attendees to effectively conduct these essential tasks, and this oversight
too often makes these events lost opportunities. For a company team
attending a trade show or conference, there are both offensive and
defensive actions that should be undertaken, and if this is a managed
process it requires skilled “quarterbacking” and “linebacking” support for
the team. KIPP provides
training with tools for gathering information without “showing your hand,”
while at the same time preventing competitors from gathering from your
firm’s “crown jewels” of proprietary trade information in exchange.
Learning how to most effectively approach, converse and “network” with
other attendees is the key to turning any trade show or conference into an
intelligence and influencing bonanza. KIPP provides its clients with a
range of services from training to active involvement with company/agency
teams on-site, especially detailed preparation and planning. For firms attending trade shows or
conferences in Southern California and the Southwest, Washington DC,
Atlanta, and other key cities, KIPP is ideally suited to augment your
competitive intelligence team by providing skilled, cost-effective
operatives from the local area as needed.
Government Intelligence Activities
Since 9-11,
there has been a vast increase in the amount of attention and resources
being put towards “intelligence.”
Many times, these mandates are well meaning, but also needlessly
vague. Intelligence is not
just an information product, nor having a technical sensor system in
place. It is a combination of
products, process and people, all of which must be developed and managed
effectively and efficiently to achieve the return on investment our public
officials expect. Many times
“intelligence” is confused with being seen as synonymous with
investigations, or simply providing a stream of on-line emails or notices,
both of which end with frustrated officials and an angry public when
“intelligence” fails to deliver as promised. KIPP looks at the entire
intelligence process, from Prioritization and Direction, Collection,
Fusion and Synthesis, Analysis, Dissemination, Utilization, and
Feedback. It incorporates the
practical application 4th Generation Warfare concepts from the
famous Col John Boyd’s OODA Loop (Observation-Orientation-Decision-Action)
in demonstrating how or why threats, people or organizations act or
react. It looks at
decision-makers, key influencers and “triage” managers in an organization
to assess intelligence (product) “consumption,” and what is the truly best
fit for their needs. KIPP
provides a wide range of expertise from the intelligence community,
military, public safety and law enforcement, business and non-profit
sectors that can develop and conduct training, exercises, strategic
planning and consultative support for either developing or managing
government intelligence activities. KIPP principals and associates have
worked in a wide range of federal, military, state and local intelligence
activities spanning decades of experience, and much of this developing new
programs matching requirements to resources.
Terrorism Surveillance Detection
Originally developed for a high profile national security facility, KIPP and Ascendancy Strategic Consulting have developed a training course that amalgamates best practices in surveillance detection by having participants comprehensively understand detecting such terrorism intelligence collection activities. This highly interactive, hands-on one-day training event is aimed at supervisors, managers and other personnel responsible for site security, counterintelligence, law enforcement or investigations. Terrorism Surveillance Detection is a three part building block program that starts with learning terrorism pre-operational intelligence gathering and surveillance practices (to include citing real-world examples), then has participants "role playing" terrorists conducting these activities, and finally is capstoned by a thorough review of lessons learned for development of both soft and hard deliverable results for incorporation into their site's anti-terrorism and security or force protection program. Participants are taught "tools" that can be used to not only harden their sites against terrorism surveillance, but also dramatically improve their ability to develop indications and early warning of such threat operations. Terrorism Surveillance Detection training is aimed at critical infrastructure, transportation, public event venues, government or corporate facilities, schools and universities, shopping centers and stores, historic symbols, or just about any site that could potentially be surveilled and attacked by terrorists.
Community Early Warning of Terrorism (CEWT)
Community Early Warning of Terrorism (CEWT) is a three-part program covered in 3-5 days for developing a strong intelligence indications and warning program in communities, whether these are extensive facilities (i.e. military bases, tribal areas, large-scale facilities, etc.), major neighborhood areas, cities, counties or regions. CEWT's three-parts are best described as students or participants becoming enabled to sequentially:
1) Understand the Terrorists
2) Be the Terrorists
3) Find the Terrorists
Understand Terrorists: Participants initially get a solid understanding of terrorism, terrorist groups and networks, and terrorist planning, intelligence, logistics, financing, structure and operations. This block of training is oriented towards the threats and terrorist groups that a particular community is realistically facing.
Be the Terrorists: Participants role-play terrorists and terrorist cells by selecting targets, method of attack, resources and intelligence needed, and then how they will put all this together for conducting threat operations in their community. This could include individual field work based on client's desired level of interactivity.
Find the Terrorists: Combining all that the participants have learned, community specific terrorist operational signatures, activities, requirements and transactions are identified. Then these are synthesized for developing a community specific terrorism intelligence collection plan that provides priority and direction along with indications and warning of these community specific threat activities. Often this will include an executive style wargaming session to further identify or validate the intelligence collection plan.
Terrorism Liaison Officer
The Terrorism Liaison Officer, or TLO, is a functional or named position in a government (i.e., police, fire, health, public works or military) department or agency, and acts as the lead coordinator for that organization on matters related to terrorism. The TLO role compiles a mixed list of duties such as interagency representative, in-house subject matter expert, de facto terrorism intelligence analyst and collection manager, and all around terrorism “go-to” person. With greater reliance on TLOs, in 2004 the California Peace Officers Standards and Training (POST) codified this role formally by developing a five-day course to certify or train TLOs in a cross-disciplinary manner. KIPP aided in the development of the TLO course, and provides a core level two-day section called “Community Information Networking” or CIN. CIN defines how TLOs develop and maintain critical human networks throughout the community that can provide early warning for terrorist activities. The TLO course has been taught throughout California. In Summer of 2005, a pilot POST sponsored Schools TLO course was done in Orange County, California, and this was a three-day format that is now being increased to a full week of training in recognition of how much needs to be covered and how critical this role is for educational institutions. An exportable, national version of the TLO course is currently being developed, and reviewed for adoption by the Office of Domestic Preparedness, Department of Homeland Security. Amongst the key components in the POST TLO courses are:
- Transnational Terrorism
- Domestic Terrorism
- 4th Generation Warfare and Modern Conflict
- Terrorism Intelligence
- Community Information Networking
- Federal, State and Local Counterterrorism Networking and Infrastructure(s)
- Officer Safety and Stress Management
- TLO Roles and Responsibilities
- Stress Management and Operational Security
- Analyzing the Threat in an All-Hazards Context
- Liaison with Critical Infrastructure and the Private Sector
In 2004-2005, key developers of the California POST sponsored Terrorism Liaison Officer (TLO) course curriculum, such as KIPP, were asked to work on a similar training concept aimed at the private sector, particularly those industries ascribed as Critical Infrastructure or likely venues of potential terrorist attack. The private sector position was called an Infrastructure Liaison Officer or ILO. It was noted that private Security, Counterintelligence and Risk Management officials from corporations or quasi-private entities were increasingly becoming involved with not only improving their own internal terrorism early warning capabilities for their own company sites, supply chains and facilities, but also reaching outside their corporate bounds. This meant knowing how to build and manage other kinds of early warning “intelligence” networks across the private and public sectors, even global, and then how to communicate this to senior management. From a corporate risk management standpoint, having trained Infrastructure Liaison Officers focused and knowledgeable about terrorism and counterterrorism networking was seen as a prudent and cost-effective practice exhibiting due diligence by that firm in trying to prevent or mitigate potential threats. This training course is currently designed for delivery in a two day or three day format, and customers can be private sector companies, corporate consortiums, critical infrastructure cooperatives, quasi-public/private firms or any sponsoring public entity. ILOs are seen as the private sector “plug-in” for local, state and federal Homeland Security departments or interagency coordinating organizations, or any other terrorism related entity. ILO course covers:
- Transnational Terrorism
- Domestic Terrorism
- 4th Generation Warfare and Modern Conflict
- Terrorism Intelligence and Business Risk Management
- Community Information Networking
- ILO Roles and Responsibilities
- Managing Risk from Terrorism and Terrorism Early Warning
- Business Continuity Planning and Terrorism
- Analyzing the Threat in an All-Hazards Context
- Private Sector Terrorism Strategic Approaches and Initiatives
- Liaison with Local, State and Federal Homeland Security Programs and Entities
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